Water filter, inlet valve and solenoid replacement, the single most common cause of poor ice quality and low output on hard-water supplies. In Midrand this is corporate & commercial work on water supply side systems, attended within about 70 minutes of dispatch.We work across every major brand installed in Midrand, and diagnostics start from the plated design data rather than a guess.Cloudy, soft or hollow cubes point at water quality, a low water level in the sump, a partially scaled evaporator, or a machine running short cycles. We test water hardness and TDS on site, then correct the freeze cycle time so cubes come out clear and at full weight.Mixed residential and industrial access. Ice Machine Repairs bookings in Midrand are logged against Block 15 so we can allow for power availability on site.
- Typical response window
- 70 minutes from Midrand & Waterfall Corridor
- Distance from Sandton CBD
- 16.8 km
- Municipal water hardness
- hard (190 ppm)
- Load-shedding schedule
- Block 15
- Access & compliance
- Mixed residential and industrial access.
- Typical installed systems
- Complexes plus light industrial refrigeration.
Refrigerant data
| Gas | Classification | Suction pressure | Discharge pressure | Typical use |
|---|---|---|---|---|
| R134a | HFC (A1) | 80-140 kPa at -5 degrees C evaporating | 900-1 200 kPa at 45 degrees C ambient | Wine cellars, display cabinets, medium-temperature commercial refrigeration and some heat pumps. |
| R448A | HFO/HFC blend (low GWP) | 50-75 kPa | 1600-2000 kPa | Modern commercial ice machines, cube and flake units, coldroom retrofits |
Common questions
Why is my ice cloudy or melting too fast?
Cloudy, soft ice means the freeze cycle is being cut short or the water is carrying too many dissolved solids. We test hardness and TDS on site, fit the right filtration, descale the plate and re-time the cycle so cubes freeze clear and hard.
Do you charge a callout fee?
A standard callout and diagnostic fee applies and is quoted upfront. It is credited against the repair when you accept the quote.
How fast can you get to me?
Emergency callouts are dispatched to the next available technician, with the arrival window confirmed by SMS when the vehicle leaves.
Do you top up gas without finding the leak?
No. A weighed charge into a leaking system is money out the window, so the leak is found and repaired first, then the system is evacuated and charged to the plated weight.
Request a callout or quote
Send it straight to our WhatsApp for the fastest response, or call 069 268 0988 / email info@reyds.co.za.