Water filter, inlet valve and solenoid replacement, the single most common cause of poor ice quality and low output on hard-water supplies. In Crowthorne this is corporate & commercial work on water supply side systems, attended within about 85 minutes of dispatch.We work across every major brand installed in Crowthorne, and diagnostics start from the plated design data rather than a guess.Every visit starts with a full diagnostic and a written quote before any part is fitted.Smallholding access with long service runs. Ice Machine Repairs bookings in Crowthorne are logged against Block 17 so we can allow for power availability on site.
- Typical response window
- 85 minutes from Midrand & Waterfall Corridor
- Distance from Sandton CBD
- 22.9 km
- Municipal water hardness
- hard (205 ppm)
- Load-shedding schedule
- Block 17
- Access & compliance
- Smallholding access with long service runs.
- Typical installed systems
- Smallholdings with borehole water and multiple systems.
Refrigerant data
| Gas | Classification | Suction pressure | Discharge pressure | Typical use |
|---|---|---|---|---|
| R134a | HFC (A1) | 80-140 kPa at -5 degrees C evaporating | 900-1 200 kPa at 45 degrees C ambient | Wine cellars, display cabinets, medium-temperature commercial refrigeration and some heat pumps. |
| R448A | HFO/HFC blend (low GWP) | 50-75 kPa | 1600-2000 kPa | Modern commercial ice machines, cube and flake units, coldroom retrofits |
Common questions
Do you charge a callout fee?
A standard callout and diagnostic fee applies and is quoted upfront. It is credited against the repair when you accept the quote.
Why is my ice cloudy or melting too fast?
Cloudy, soft ice means the freeze cycle is being cut short or the water is carrying too many dissolved solids. We test hardness and TDS on site, fit the right filtration, descale the plate and re-time the cycle so cubes freeze clear and hard.
Is scale really a problem for ice machines here?
Yes, it is the single biggest cause of lost output on this water supply. Scale insulates the evaporator, so the machine runs longer for less ice and eventually pits the plate. Regular descaling is far cheaper than an evaporator replacement.
There is water on the floor under my ice machine, can you find the leak?
We trace it wet rather than guessing: inlet valve weep, split distribution tube, blocked machine drain or a backed-up bin drain all present the same way. The water side is pressure-tested before we recommission.
Request a callout or quote
Send it straight to our WhatsApp for the fastest response, or call 069 268 0988 / email info@reyds.co.za.