Water filter, inlet valve and solenoid replacement, the single most common cause of poor ice quality and low output on hard-water supplies. In Wierda Valley this is sandton prime work on water supply side systems, attended within about 40 minutes of dispatch.We work across every major brand installed in Wierda Valley, and diagnostics start from the plated design data rather than a guess.Codes are read from the board rather than guessed at, then traced to the actual sensor, valve or drive fault behind them.Office park reception sign-in and asset registers on entry. Ice Machine Repairs bookings in Wierda Valley are logged against Block 4 so we can allow for power availability on site.

Typical response window
40 minutes from Sandton
Distance from Sandton CBD
1 km
Municipal water hardness
moderate (140 ppm)
Load-shedding schedule
Block 4
Access & compliance
Office park reception sign-in and asset registers on entry.
Typical installed systems
Boutique corporate offices with ducted and VRF plant plus kitchenette refrigeration.

Refrigerant data

GasClassificationSuction pressureDischarge pressureTypical use
R134aHFC (A1)80-140 kPa at -5 degrees C evaporating900-1 200 kPa at 45 degrees C ambientWine cellars, display cabinets, medium-temperature commercial refrigeration and some heat pumps.
R448AHFO/HFC blend (low GWP)50-75 kPa1600-2000 kPaModern commercial ice machines, cube and flake units, coldroom retrofits

Common questions

Can you work after trading hours?

Yes. Retail, restaurant and office work is routinely scheduled at night or early morning under a permit-to-work so trading is not interrupted.

What does an annual service contract include?

Scheduled visits, priority response between visits, a written condition report per unit and fixed labour rates for the contract year.

Is a compressor replacement guaranteed?

Yes. Replacements are done with a system flush and new drier, and both part and workmanship are warranted, provided the original cause of failure is corrected.

My ice machine runs but makes no ice, is it worth repairing?

Usually yes. The four common causes (water inlet valve, water pump, scaled evaporator and a stalled harvest cycle) are all repairable at a fraction of replacement cost. We quote in writing after the diagnostic and tell you honestly when a machine is past economic repair.

Request a callout or quote

Send it straight to our WhatsApp for the fastest response, or call 069 268 0988 / email info@reyds.co.za.