Water filter, inlet valve and solenoid replacement, the single most common cause of poor ice quality and low output on hard-water supplies. In Atholl Square this is sandton prime work on water supply side systems, attended within about 40 minutes of dispatch.We work across every major brand installed in Atholl Square, and diagnostics start from the plated design data rather than a guess.Codes are read from the board rather than guessed at, then traced to the actual sensor, valve or drive fault behind them.Tenant coordination for shared plant. Ice Machine Repairs bookings in Atholl Square are logged against Block 4 so we can allow for power availability on site.

Typical response window
40 minutes from Sandton
Distance from Sandton CBD
3.1 km
Municipal water hardness
moderate (140 ppm)
Load-shedding schedule
Block 4
Access & compliance
Tenant coordination for shared plant.
Typical installed systems
Restaurant and deli refrigeration with split HVAC.

Refrigerant data

GasClassificationSuction pressureDischarge pressureTypical use
R134aHFC (A1)80-140 kPa at -5 degrees C evaporating900-1 200 kPa at 45 degrees C ambientWine cellars, display cabinets, medium-temperature commercial refrigeration and some heat pumps.
R448AHFO/HFC blend (low GWP)50-75 kPa1600-2000 kPaModern commercial ice machines, cube and flake units, coldroom retrofits

Common questions

Can you work after trading hours?

Yes. Retail, restaurant and office work is routinely scheduled at night or early morning under a permit-to-work so trading is not interrupted.

There is water on the floor under my ice machine, can you find the leak?

We trace it wet rather than guessing: inlet valve weep, split distribution tube, blocked machine drain or a backed-up bin drain all present the same way. The water side is pressure-tested before we recommission.

How urgent is a slow harvest cycle?

Treat it as urgent. A stalling harvest leaves the plate frozen solid, output collapses and the compressor runs against high head pressure, which is how a cheap solenoid fault turns into a compressor replacement.

How fast can you get to me?

Emergency callouts are dispatched to the next available technician, with the arrival window confirmed by SMS when the vehicle leaves.

Request a callout or quote

Send it straight to our WhatsApp for the fastest response, or call 069 268 0988 / email info@reyds.co.za.