New ice machine installation sized to actual daily demand, with correct water treatment, drainage, ventilation and commissioning documentation. In Steyn City this is luxury gated estates work on new installations systems, attended within about 75 minutes of dispatch.We work across every major brand installed in Steyn City, and diagnostics start from the plated design data rather than a guess.Every visit starts with a full diagnostic and a written quote before any part is fitted.Estate induction, biometric registration and escorted access for contractors. Ice Machine Repairs bookings in Steyn City are logged against Block 13 so we can allow for power availability on site.

Typical response window
75 minutes from Fourways & Northern Suburbs
Distance from Sandton CBD
19.2 km
Municipal water hardness
hard (210 ppm)
Load-shedding schedule
Block 13
Access & compliance
Estate induction, biometric registration and escorted access for contractors.
Typical installed systems
Ultra-prime homes with full-home VRV, wine rooms and multiple heat pumps.

Refrigerant data

GasClassificationSuction pressureDischarge pressureTypical use
R134aHFC (A1)80-140 kPa at -5 degrees C evaporating900-1 200 kPa at 45 degrees C ambientWine cellars, display cabinets, medium-temperature commercial refrigeration and some heat pumps.
R448AHFO/HFC blend (low GWP)50-75 kPa1600-2000 kPaModern commercial ice machines, cube and flake units, coldroom retrofits
R290 (propane)Natural hydrocarbon (A3 flammable)30-50 kPa1000-1400 kPaUndercounter and self-contained ice makers, nugget machines, back-bar units

Common questions

What size ice machine do I need?

Size on peak daily draw, not average: roughly 0.5 to 1 kg of ice per restaurant cover per day, more for cocktail bars and function venues. We calculate demand on site, then specify machine output plus bin storage and the water treatment your supply needs.

Do you work inside gated estates?

Regularly. Technician details, ID numbers and vehicle registration are submitted to the HOA or gatehouse before the appointment so access is cleared in advance.

My ice machine runs but makes no ice, is it worth repairing?

Usually yes. The four common causes (water inlet valve, water pump, scaled evaporator and a stalled harvest cycle) are all repairable at a fraction of replacement cost. We quote in writing after the diagnostic and tell you honestly when a machine is past economic repair.

Why is my ice cloudy or melting too fast?

Cloudy, soft ice means the freeze cycle is being cut short or the water is carrying too many dissolved solids. We test hardness and TDS on site, fit the right filtration, descale the plate and re-time the cycle so cubes freeze clear and hard.

Request a callout or quote

Send it straight to our WhatsApp for the fastest response, or call 069 268 0988 / email info@reyds.co.za.