Domestic hot water heat pump repairs, element and controller replacement, and efficiency restoration. In Benmore Centre this is sandton prime work on domestic heat pump geyser systems, attended within about 40 minutes of dispatch.We work across every major brand installed in Benmore Centre, and diagnostics start from the plated design data rather than a guess.Codes are read from the board rather than guessed at, then traced to the actual sensor, valve or drive fault behind them.Centre management booking for roof and plant access. Heat Pump Services bookings in Benmore Centre are logged against Block 4 so we can allow for power availability on site.

Typical response window
40 minutes from Sandton
Distance from Sandton CBD
1.9 km
Municipal water hardness
moderate (140 ppm)
Load-shedding schedule
Block 4
Access & compliance
Centre management booking for roof and plant access.
Typical installed systems
Retail refrigeration and packaged rooftop HVAC.

Refrigerant data

GasClassificationSuction pressureDischarge pressureTypical use
R410aHFC blend (A1)280-320 kPa at 7 degrees C evaporating2 600-3 000 kPa at 45 degrees C ambientMost inverter splits, ducted systems, VRV/VRF and heat pumps installed since 2005.
R134aHFC (A1)80-140 kPa at -5 degrees C evaporating900-1 200 kPa at 45 degrees C ambientWine cellars, display cabinets, medium-temperature commercial refrigeration and some heat pumps.

Common questions

Is a heat pump geyser worth repairing or should I replace it?

If the tank and compressor are sound, repairs are far cheaper than replacement. Where the compressor has failed on a unit older than eight years, we quote both options side by side.

Can you work after trading hours?

Yes. Retail, restaurant and office work is routinely scheduled at night or early morning under a permit-to-work so trading is not interrupted.

Is a compressor replacement guaranteed?

Yes. Replacements are done with a system flush and new drier, and both part and workmanship are warranted, provided the original cause of failure is corrected.

How fast can you get to me?

Emergency callouts are dispatched to the next available technician, with the arrival window confirmed by SMS when the vehicle leaves.

Request a callout or quote

Send it straight to our WhatsApp for the fastest response, or call 069 268 0988 / email info@reyds.co.za.