Pool heat pump servicing, titanium heat exchanger checks and controller fault finding. In Riviera this is upper residential work on pool heat pump systems, attended within about 55 minutes of dispatch.We work across every major brand installed in Riviera, and diagnostics start from the plated design data rather than a guess.A structured cool-down test isolates whether the loss of cooling is airflow, charge, control or compressor related.Apartment access via building management. Heat Pump Services bookings in Riviera are logged against Block 7 so we can allow for power availability on site.
- Typical response window
- 55 minutes from Rosebank & Parks Belt
- Distance from Sandton CBD
- 9.6 km
- Municipal water hardness
- moderate (135 ppm)
- Load-shedding schedule
- Block 7
- Access & compliance
- Apartment access via building management.
- Typical installed systems
- Apartments and older homes with split systems.
Refrigerant data
| Gas | Classification | Suction pressure | Discharge pressure | Typical use |
|---|---|---|---|---|
| R410a | HFC blend (A1) | 280-320 kPa at 7 degrees C evaporating | 2 600-3 000 kPa at 45 degrees C ambient | Most inverter splits, ducted systems, VRV/VRF and heat pumps installed since 2005. |
| R32 | HFC (A2L, mildly flammable) | 300-340 kPa at 7 degrees C evaporating | 2 700-3 100 kPa at 45 degrees C ambient | Current-generation inverter splits and heat pumps. |
Common questions
Why is my pool heat pump tripping on flow error?
Nine times out of ten it is a partially blocked filter, a closed valve or a failing flow switch. Water flow through the exchanger is checked before any refrigerant work is considered.
Do you charge a callout fee?
A standard callout and diagnostic fee applies and is quoted upfront. It is credited against the repair when you accept the quote.
Do you top up gas without finding the leak?
No. A weighed charge into a leaking system is money out the window, so the leak is found and repaired first, then the system is evacuated and charged to the plated weight.
What does an annual service contract include?
Scheduled visits, priority response between visits, a written condition report per unit and fixed labour rates for the contract year.
Request a callout or quote
Send it straight to our WhatsApp for the fastest response, or call 069 268 0988 / email info@reyds.co.za.