Board-level diagnostics for inverter heat pumps showing intermittent faults or poor COP. In Kengies this is luxury gated estates work on inverter heat pump systems, attended within about 65 minutes of dispatch.We work across every major brand installed in Kengies, and diagnostics start from the plated design data rather than a guess.Codes are read from the board rather than guessed at, then traced to the actual sensor, valve or drive fault behind them.Complex intercom access. Heat Pump Services bookings in Kengies are logged against Block 12 so we can allow for power availability on site.

Typical response window
65 minutes from Fourways & Northern Suburbs
Distance from Sandton CBD
14.8 km
Municipal water hardness
hard (190 ppm)
Load-shedding schedule
Block 12
Access & compliance
Complex intercom access.
Typical installed systems
Townhouse complexes with midwall splits.

Refrigerant data

GasClassificationSuction pressureDischarge pressureTypical use
R410aHFC blend (A1)280-320 kPa at 7 degrees C evaporating2 600-3 000 kPa at 45 degrees C ambientMost inverter splits, ducted systems, VRV/VRF and heat pumps installed since 2005.
R32HFC (A2L, mildly flammable)300-340 kPa at 7 degrees C evaporating2 700-3 100 kPa at 45 degrees C ambientCurrent-generation inverter splits and heat pumps.

Common questions

Do you charge a callout fee?

A standard callout and diagnostic fee applies and is quoted upfront. It is credited against the repair when you accept the quote.

What does an annual service contract include?

Scheduled visits, priority response between visits, a written condition report per unit and fixed labour rates for the contract year.

Is a compressor replacement guaranteed?

Yes. Replacements are done with a system flush and new drier, and both part and workmanship are warranted, provided the original cause of failure is corrected.

How fast can you get to me?

Emergency callouts are dispatched to the next available technician, with the arrival window confirmed by SMS when the vehicle leaves.

Request a callout or quote

Send it straight to our WhatsApp for the fastest response, or call 069 268 0988 / email info@reyds.co.za.