Pool heat pump servicing, titanium heat exchanger checks and controller fault finding. In Douglasdale this is luxury gated estates work on pool heat pump systems, attended within about 60 minutes of dispatch.We work across every major brand installed in Douglasdale, and diagnostics start from the plated design data rather than a guess.Codes are read from the board rather than guessed at, then traced to the actual sensor, valve or drive fault behind them.Suburb watch and boomed side roads. Heat Pump Services bookings in Douglasdale are logged against Block 12 so we can allow for power availability on site.

Typical response window
60 minutes from Fourways & Northern Suburbs
Distance from Sandton CBD
12 km
Municipal water hardness
hard (185 ppm)
Load-shedding schedule
Block 12
Access & compliance
Suburb watch and boomed side roads.
Typical installed systems
Family homes with mixed-age split systems.

Refrigerant data

GasClassificationSuction pressureDischarge pressureTypical use
R410aHFC blend (A1)280-320 kPa at 7 degrees C evaporating2 600-3 000 kPa at 45 degrees C ambientMost inverter splits, ducted systems, VRV/VRF and heat pumps installed since 2005.
R32HFC (A2L, mildly flammable)300-340 kPa at 7 degrees C evaporating2 700-3 100 kPa at 45 degrees C ambientCurrent-generation inverter splits and heat pumps.

Common questions

Why is my pool heat pump tripping on flow error?

Nine times out of ten it is a partially blocked filter, a closed valve or a failing flow switch. Water flow through the exchanger is checked before any refrigerant work is considered.

Do you charge a callout fee?

A standard callout and diagnostic fee applies and is quoted upfront. It is credited against the repair when you accept the quote.

Is a compressor replacement guaranteed?

Yes. Replacements are done with a system flush and new drier, and both part and workmanship are warranted, provided the original cause of failure is corrected.

How fast can you get to me?

Emergency callouts are dispatched to the next available technician, with the arrival window confirmed by SMS when the vehicle leaves.

Request a callout or quote

Send it straight to our WhatsApp for the fastest response, or call 069 268 0988 / email info@reyds.co.za.