Annual service to keep heat pumps efficient: coil clean, descale, sensor test and charge verification. In Chartwell this is luxury gated estates work on all heat pumps systems, attended within about 80 minutes of dispatch.We work across every major brand installed in Chartwell, and diagnostics start from the plated design data rather than a guess.Compressor swaps are done with a full system flush, new drier and an oil-charge check so the replacement is not killed by the original contamination.Smallholdings with long driveways; borehole water common. Heat Pump Services bookings in Chartwell are logged against Block 14 so we can allow for power availability on site.
- Typical response window
- 80 minutes from Fourways & Northern Suburbs
- Distance from Sandton CBD
- 18.5 km
- Municipal water hardness
- hard (205 ppm)
- Load-shedding schedule
- Block 14
- Access & compliance
- Smallholdings with long driveways; borehole water common.
- Typical installed systems
- Smallholdings with multiple standalone systems and borehole-fed hot water.
Refrigerant data
| Gas | Classification | Suction pressure | Discharge pressure | Typical use |
|---|---|---|---|---|
| R410a | HFC blend (A1) | 280-320 kPa at 7 degrees C evaporating | 2 600-3 000 kPa at 45 degrees C ambient | Most inverter splits, ducted systems, VRV/VRF and heat pumps installed since 2005. |
| R32 | HFC (A2L, mildly flammable) | 300-340 kPa at 7 degrees C evaporating | 2 700-3 100 kPa at 45 degrees C ambient | Current-generation inverter splits and heat pumps. |
| R134a | HFC (A1) | 80-140 kPa at -5 degrees C evaporating | 900-1 200 kPa at 45 degrees C ambient | Wine cellars, display cabinets, medium-temperature commercial refrigeration and some heat pumps. |
Common questions
Is a compressor replacement guaranteed?
Yes. Replacements are done with a system flush and new drier, and both part and workmanship are warranted, provided the original cause of failure is corrected.
Do you charge a callout fee?
A standard callout and diagnostic fee applies and is quoted upfront. It is credited against the repair when you accept the quote.
My ice machine runs but makes no ice, is it worth repairing?
Usually yes. The four common causes (water inlet valve, water pump, scaled evaporator and a stalled harvest cycle) are all repairable at a fraction of replacement cost. We quote in writing after the diagnostic and tell you honestly when a machine is past economic repair.
Why is my ice cloudy or melting too fast?
Cloudy, soft ice means the freeze cycle is being cut short or the water is carrying too many dissolved solids. We test hardness and TDS on site, fit the right filtration, descale the plate and re-time the cycle so cubes freeze clear and hard.
Request a callout or quote
Send it straight to our WhatsApp for the fastest response, or call 069 268 0988 / email info@reyds.co.za.