Full preventative service: coil clean, filter replacement, drain flush, gas pressure check and electrical torque test. In Broadacres this is luxury gated estates work on midwall split systems, attended within about 70 minutes of dispatch.We work across every major brand installed in Broadacres, and diagnostics start from the plated design data rather than a guess.Cloudy, soft or hollow cubes point at water quality, a low water level in the sump, a partially scaled evaporator, or a machine running short cycles. We test water hardness and TDS on site, then correct the freeze cycle time so cubes come out clear and at full weight.Estate and complex access with pre-booking. Aircon Repairs & Servicing bookings in Broadacres are logged against Block 13 so we can allow for power availability on site.
- Typical response window
- 70 minutes from Fourways & Northern Suburbs
- Distance from Sandton CBD
- 16.2 km
- Municipal water hardness
- hard (195 ppm)
- Load-shedding schedule
- Block 13
- Access & compliance
- Estate and complex access with pre-booking.
- Typical installed systems
- Estate homes with ducted plant.
Refrigerant data
| Gas | Classification | Suction pressure | Discharge pressure | Typical use |
|---|---|---|---|---|
| R410a | HFC blend (A1) | 280-320 kPa at 7 degrees C evaporating | 2 600-3 000 kPa at 45 degrees C ambient | Most inverter splits, ducted systems, VRV/VRF and heat pumps installed since 2005. |
| R32 | HFC (A2L, mildly flammable) | 300-340 kPa at 7 degrees C evaporating | 2 700-3 100 kPa at 45 degrees C ambient | Current-generation inverter splits and heat pumps. |
| R22 | HCFC (phased out) | 480-520 kPa at 7 degrees C evaporating | 1 700-2 000 kPa at 45 degrees C ambient | Legacy splits and ducted plant installed before the phase-out. |
Common questions
Why is my ice cloudy or melting too fast?
Cloudy, soft ice means the freeze cycle is being cut short or the water is carrying too many dissolved solids. We test hardness and TDS on site, fit the right filtration, descale the plate and re-time the cycle so cubes freeze clear and hard.
Do you charge a callout fee?
A standard callout and diagnostic fee applies and is quoted upfront. It is credited against the repair when you accept the quote.
Is scale really a problem for ice machines here?
Yes, it is the single biggest cause of lost output on this water supply. Scale insulates the evaporator, so the machine runs longer for less ice and eventually pits the plate. Regular descaling is far cheaper than an evaporator replacement.
There is water on the floor under my ice machine, can you find the leak?
We trace it wet rather than guessing: inlet valve weep, split distribution tube, blocked machine drain or a backed-up bin drain all present the same way. The water side is pressure-tested before we recommission.
Request a callout or quote
Send it straight to our WhatsApp for the fastest response, or call 069 268 0988 / email info@reyds.co.za.